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What Our Clients Say About Us

What independent Auditors have said about us:

  • From the Lexcel Assessor:  July 2016 “The firm give their clients very detailed and clear advice in plain English.”
  • From the Lexcel Assessor:  July 2015 — “An excellent firm”.
  • From the Lexcel Assessor: July 2014 —  “Thomas Dunton Solicitors is a well-run practice with highly motivated staff members who take great pride in their work and in providing high levels of client care.  Simply Outstanding! “
  • From the Lexcel Assessor: July 2013 — ” One of the best firms I have seen…and I have seen some very large firms.”
  • From the Legal Services Commission: 23rd June 2011 —  “I have seen work which is a deep joy to behold”.
  • From the Solicitors Regulation Authority: 9th and 10th July 2008 —  “I was pleased to note the genuine commitment to delivering the highest standards of client care”.
  • From the Legal Services Commission: “I wish every office was run like this”.
  • From Accident Line: 2013 report —  “We are pleased to advise that his report is extremely positive” and ” nothing further to do other than to congratulate you and your team on a job well done”.

What our clients say:

  • We have both been impressed with Catherine’s diligent and thorough conveyancing, highlighting issues with the property that had been missed during the previous sale, so we are both very happy with our choice of solicitors!  We’d be delighted to use Thomas Dunton again.
  • Thank you all for your amazing support throughout last year. It really was a hideous experience, but every time I got to the point I couldn’t breathe and I spoke to one of you, I felt instantly strong again. You really are a fabulous team. When Margaret left, I was really worried, but Maria you picked up the baton and ran with it brilliantly. Then when Maria you obviously had to put your own family first, Tessa picked up the baton and just kept running for me. Lisa you made me giggle and reassured me whenever I was about to cry or hide in a cupboard, often picking up the phone to check I was ok – so very kind. Crackerjack will now forever remind me of you! I will recommend you to any of my friends who decide they need to take this brave step. You are simply the best. I hope you all enjoy your acorns, and remind you of how much you’ve helped people like me get out of unhappy situations. As they say, from acorns mighty oaks grow. Many thanks to you all, I kind of miss you!!
  • I received a very prompt, professional and caring service from you at a very sad and distressing time. This most probably wasn’t appreciated at the time and I would like to say thank you for your help.
  • Extremely friendly, did not feel that anything was too much trouble.
  • Catherine Westcott truly helped us beyond her duty and was always there for us, going that extra mile made all the difference. October 2016
  • Thank you very much for the courtesy, care and efficiency which we have received from you and everyone we have dealt with at Thomas Dunton.  We made a good choice when deciding to go with yourselves!  16th July 2015
  • I have no words to express my gratitude to your amazing work and patience after all these years. Life is good and I think we are all happy (including my ex-husband). We have closed an important chapter in our lives for my family and me. Thank you so much”
  • Always professional and all the staff I met were friendly and helpful. 
  • Professional but also approachable and friendly. 
  • Very efficient, thank you. 
  • Excellent ! 
  • Extremely satisfied with the service .
  • A previous solicitor led us to understand that the LPA process was simple… I now see that your comprehensive approach is fully justified and much to be preferred.  
  • The service was exceptional. Chinedu Orogbu was friendly, welcoming and sympathetic. We also received the same treatment from his secretary Lisa. I do not think that I could have received a better service anywhere else. 
  • Very friendly and efficient. 
  • All very satisfactory, efficient and approachable. We now look upon Thomas Dunton as “our solicitors”. 
  • Everything went smooth and perfect. No headache whatsoever, which everyone needs in difficult times. Thanks so much. Highly recommended. 
  • The friendly receptionist was reassuring. At no time did I feel rushed during my visit and everything explained easily so I understood everything. 
  • Extremely efficient. Thank you very much for such excellent service all round. 
  • I have been very impressed with the expertise and professionalism…nothing seemed too much trouble and I have really appreciated the warmth and friendliness I received from the whole team.  
  • I found the service in all areas to be excellent. I was made to feel at ease which is important to me.  
  • The service was extremely good especially as I am disabled and sometimes feel uncomfortable but with Catherine Crabtree I felt at ease. 
  • I found the service very good. I felt at ease and our questions were answered clearly so we understood the process. 
  • Very impressed with service and advice given. Clear, concise and relevant. We have recommended you to a friend. 
  • Extremely satisfied with the service that you have provided. We will be recommending Thomas Dunton to our family and friends. 
  • It is feeling safe and understood that I appreciate. 
  • Very quick to respond to questions and related issues. Friendly service from start to finish. 
  • I would like to thank Mr Sardo for his help and I would come back to Thomas Dunton if I need a solicitors advice again. 
  • I chose Thomas Dunton because you emailed information to me when I made an initial enquiry and you were very helpful on the telephone. 
  • Extremely professional service from all your departments. 
  • We were very satisfied with everyone we met and would like to say thank you for all the help given. 
  • Friendly, expert advice at a reasonable cost, very satisfied.
  • We felt comfortable and relaxed at all times.  
  • Great patience and great deal of thought to ensure our Will achieved our complicated requirements. Thank you. 
  • I would readily recommend Thomas Dunton to my friends having experienced nothing but friendliness and understanding and receiving a high level of expertise in the way my late husband’s Will was executed. I value the “simplicity” of everything without having to stumble over “legal talk”. Thank you very much.  
  • Informative, patient, understanding and most helpful. 
  • Thank you for all the work involved in looking out for our best interests. 
  • Received high standard of services as I have come to expect with Thonmas Dunton over the years. 
  • I found the staff I dealt with professional, practical and patient…helping to clarify matters and enabling me to take better informed decisions. 
  • Extremely clear and concise and given with the utmost courtesy.  
  • We found the home visits were more than helpful. Polite friendly information given to us clear and useful. Great comfort to know that home visits were available. 
  • Wonderful and understanding of my circumstances. Guided me through the process and presented all the options in a way that I could understand. 
  • Service, help and advice were more than we hoped to get. We are happy in the knowledge our wishes have been accommodated to the best level possible. 
  • In our case there was need for prompt attention and this was willingly and cheerfully given.
  • I have been very impressed with the expertise and professionalism in all the different services carried out for me by Thomas Dunton Solicitors. Nothing has ever seemed ‘too much trouble’ and I have really appreciated the warmth and friendliness I have received from the whole team. I know I can go to them for advice if I need it at any time in the future. Thank you very much.
  • I found the service in all areas to be excellent and I was made to feel at ease which is important to me.
  • He always made us feel like we were his most important clients. He provided a fast and professional service with a politeness and discretion that is second to none. We cannot recommend Mr Sardo more highly”.
  •  Thank you for all your hard work. You have been amazing. I will forever be thankful that you were my solicitor.
  • Thank you for all your hard work. Without you we would not be where we are today.
  • Vernon Hadida is by far the best solicitor I have ever dealt with.
  • I would definitely recommend you to a friend or relative.
  • Extremely satisfied with the service which I considered excellent value for money.
  • I was very happy with the service. I was always able to speak to somebody that could help me when I telephoned.
  • Impressed with the website –  very user-friendly and liked the testimonials.
  • Consistently efficient and vigorous in his application, always acheiving excellent outcomes.
  • Extremely fast and professional service with a politeness and discretion that is second to none.
  • We will not hesitate to recommend Mr Sardo to anyone wishing to pursue a claim.
  • Thank you for all your work on my claim. I am extermely grateful for your assistance.
  • After phoning around 17 different solicitors, I was extremely grateful to hear a very mature, sympathetic voice to help. Since then I would want to deal with no other organisation in law matters. Everyone has been so lovely. Thank you.
  • Thomas Dunton exceeded my expectations in terms of both service quality and value for money.
  • Thank you for all your hard work and being at the end of the phone and just being brilliant!
  • Difficult situation handled with sympathy and advice given was fantastic.  Thank you. I couldn’t have wished for better.
  • They do what they say they are going to do, so I could get on with my life.
  • I would also be extremely grateful if you could pass on my regards to Melanie Dunton who I will always be so grateful to for being so supportive during an awful time in my life. She genuinely was my rock.
  • …it goes without saying that being involved with you has been excellent, you are an honest and good solicitor who has given me a lot of confidence, so thank you very much.
  •  I would like to say thank you to all the people at Thomas Dunton. The case was  complicated, but the results were very good, so I’m getting on with life and  seeing the result of everything you advised me on coming to life. I think your
    experience in the field shines through. I was finding it hard to deal with all the emotional and financial turmoil at times  but the things you do and say really made a lot of difference.
  • Thomas Dunton have represented me for the last 10 years during the painful litigation with my divorce and family issues. There have been times when it has been difficult to accept their advice but it has always proved correct and ensured that not only did we win our cases, but also had costs awarded to us. I have complete confidence in recommending their services as they have proved to be professionally excellent and also emotionally supportive and understanding during a particularly traumatic time for myself and my children.
  • How can I ever thank you for keeping me strong, supplying tissues and even making me smile!! I could never have got this far without your support.
  • My solicitor knew my case profoundly. He put in an enormous effort and I was proud of his final submissions. His decision to press on could only have been taken by a true professional who had the courage of his convictions and the experience to take such risks. It is a privilege he earned to be trusted by his client. I will never forget the loyalty he showed in fighting our case. I wish all Firms could have such devotion.
  • He was so patient in trying to understand our broken English. He kept me fully informed, he always responded promptly and never gave any excuses. He served the cause of his client. He is a gentleman and the hero of my case. He gave the best advice and we are delighted with the result of our case. I trust him absolutely; he has changed our lives and we look to the future now with hope. His enthusiasm is infective. I would never hesitate to recommend this Firm.