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Why local legal advice is best

You may be tempted into using a law firm who advertise on TV or national newspapers or your legal expenses insurers (eg your car or home insurers)….….but can they provide the benefits of a personalised service from a qualified and independent specialist such as Thomas Dunton ?

Thomas Dunton provide friendly, affordable advice tailored to your own individual circumstances and can deal with all your legal matters professionally from beginning to end.

A local solicitor can provide value for money.

Many lawyers are spending large sums on major advertising campaigns and even paying for individual clients to be referred to them by other organisations. In contrast, we concentrate our resources on the service our clients receive and those clients do our marketing for us.

Consequently our fees are competitive; sometimes there is no fee, such as with a “no win, no fee” agreement. Above all, it is important to look at value. The right advice and the right service can make a big difference to the outcome which can make a big difference to your life.

Less hassle at a difficult time

For a Personal Injury claim, what could be simpler than directly contacting your local Solicitors’ practice, with no ‘middlemen’ and no Claims Management Companies to deal with? We can ensure that your claim is dealt with immediately, efficiently and sympathetically by a qualified Solicitor specialising in that field, not an adviser at a call centre. You can obtain independent advice directly and without delay as well as knowing exactly who is going to deal with your claim.

The importance of meeting your solicitor

Instructing a local Solicitor ensures you can meet them face to face. This is very important in a case of personla injury where only a meeting will allow the solicitor to see first hand the effect the injury has on you — physically, mentally and financially. You will also benefit from a thorough explanation of technical and legal matters.

Your local Solicitor will also be able to make visits to your home if requested, or even hospital, at your convenience. Instructing a lawyer through a Claims Management Company or from a legal expenses insurer’s panel can mean instructing someone in another part of the country, who will simply speak to you on the telephone or write to you.

The personal touch gives you confidence

Claims Management Companies may engage a number of people on your case and you can become overwhelmed by the large number of people becoming involved.

If you instruct your local Solicitor it will be he/she who deals with your case from start to finish; they will become familiar to you and with the details of your case, thus enabling a more personal, caring service.

The advantages of local knowledge

With a personal injury, being able to meet your Solicitor is important, not least because they are able to see your injuries first hand and even take photographs if appropriate. Also, on many occasions it is necessary to undertake a site inspection of the accident location and a local Solicitor will be in a position to do this easily, thereby gaining a better understanding of how the accident happened; more remote lawyers generally have to rely upon third hand information.

Once your personal injury claim is commenced you may require further treatment such as Osteopathy, Physiotherapy, Podiatry etc and as your local Solicitors we will be more familiar with such local services.

Insurance Company lawyers

In many cases the insurance company acting for the opponent may not make a realistic offer of settlement, so you need an experienced Solicitor who knows straightaway if the offer is too low. An experienced Solicitor will also be able to advise on your out of pocket expenses which may not always be so apparent to others.

Did you know that accident victims who turn down an insurer’s initial offer and seek legal advice get on average 2 – 3 times more compensation ? (Source: The Law Society 2013)

Legal expense insurance cover (car or home insurance)

If you have legal expenses insurance cover, then you may be with an insurer who insists on instructing their own panel lawyers. They may be in a remote location, with no option but to deal with everything by telephone or correspondence.

As explained above, the easiest way to understand a personal injury claim is on a face to face basis, using a local professional who knows the area. If your legal expenses insurer will not allow your local Solicitor to act on your behalf, then we can sometimes persuade them otherwise.

In any event, you could still instruct us under a ‘no win, no fee’ agreement, so you still do not pay anything but have the added benefits of obtaining specialist legal advice from your local Solicitor without paying for it yourself.

If you need a specialist in:

Why look further than Thomas Dunton Solicitors?

We shall be pleased to hear from you. Call us now on 01689 822554 or email

What our clients say about us:

  • “We have both been impressed with your diligent and thorough conveyancing, highlighting issues with the property that had been missed during the previous sale”.

  • “Catherine Westcott truly helped us beyond her duty and was always there for us, going that extra mile made all the difference”.

  • “All very satisfactory, efficient and approachable. We now look upon Thomas Dunton as our solicitors”.

  • “Extremely satisfied with the service that you have provided. We will be recommending Thomas Dunton to our family and friends”. 

  • “Great patience and great deal of thought to ensure our Will achieved our complicated requirements. Thank you”.

  • “I found the staff I dealt with professional, practical and patient…helping to clarify matters and enabling me to take better informed decisions”.

  • “Wonderful and understanding of my circumstances. Guided me through the process and presented all the options in a way that I could understand”.

  • “Thank you for all your hard work. You have been amazing. I will forever be thankful that you were my solicitor”.

  • “The service was exceptional —  friendly, welcoming and sympathetic. I do not think that I could have received a better service anywhere else“.

  • “No words to express my gratitude to your amazing work and patience”.

  • “Thank you very much for the courtesy, care and efficiency which we have received from you and everyone we have dealt with at Thomas Dunton”. 

  • “Thank you so much for all your help for my family and I.  I am so very  grateful.  You’re  my little Christmas angels”

  • “What you all do for people is amazing. You should all be proud of yourselves for putting a little bit of light back in my life and I’m most certain that of others”

  • “The firm give their clients very detailed and clear advice in plain English.”

  • “Extremely friendly, did not feel that anything was too much trouble”.

  • “I received a very prompt, professional and caring service from you at a very sad and distressing time”.


  • “Thank you all for your amazing support throughout last year.  You really are a fabulous team”.


  • “It really was a hideous experience, but every time I got to the point I couldn’t breathe and I spoke to one of you, I felt instantly strong again”.

  •  “You made me giggle and reassured me whenever I was about to cry or hide in a cupboard, often picking up the phone to check I was ok – so very kind”.


  • “Vernon Hadida is by far the best solicitor I have ever dealt with.”

  • “Extremely satisfied with the service which I considered excellent value for money.”

  • “I was very happy with the service. I was always able to speak to somebody that could help me when I telephoned.”

  • “Thank you for all your work on my claim. I am extremely grateful for your assistance.”

  • “Thomas Dunton exceeded my expectations in terms of both service quality and value for money.”